FAQ’S
Are the cleaning products on AP FreshDrop genuine?
Absolutely! We source cleaning products only from authorized manufacturers and verified distributors, ensuring authentic, certified quality. With strict quality control and proper storage, you always receive safe and effective solutions you can trust.
What is your delivery timeline and shipping policy?
We deliver across India within 2–5 business days, with same-day dispatch for orders placed before 2 PM. Enjoy fast shipping, easy order tracking, and safe delivery through trusted courier partners.
Do you offer Cash on Delivery (COD) and what are the payment options?
Yes, we offer Cash on Delivery across most serviceable pin codes in India. Additionally, we accept multiple payment methods including UPI, credit/debit cards, net banking, and popular digital wallets like Paytm, PhonePe, and Google Pay. All online transactions are secured with 256-bit SSL encryption. For bulk orders above ₹5,000, we also offer easy payment options and corporate billing facilities for offices and commercial establishments.
What is your return and refund policy for cleaning products?
We offer a hassle-free 30-day return policy. If you're not satisfied, return the product in its original packaging for a refund or replacement. Damaged or defective items are replaced quickly at no extra cost. Refunds are processed promptly—your satisfaction is always our priority.
Do you have eco-friendly and chemical-free cleaning products?
We offer a wide range of eco-friendly, biodegradable, and plant-based cleaning products that are safe for your family and the environment. Made with non-toxic ingredients and sustainable packaging, they deliver powerful cleaning while staying gentle on surfaces, kids, and pets. Explore our Eco-Friendly section to shop responsibly.
