AP FreshDrop – Return & Refund Policy
This Return & Refund Policy applies to purchases made through our website, marketplaces such as Amazon, Meesho, Google Merchant listings, or other online channels.
1. Eligibility for Return
Returns are accepted only in the following situations:
- Product received is damaged during transit
- Product received is defective
- Wrong product delivered
To be eligible, the request must be made within 48 hours of delivery with clear photos or videos of the product and packaging.
2. Non‑Returnable Items
Due to hygiene and safety reasons, opened or used home cleaning products cannot be returned unless proven defective or damaged at delivery.
3. Refund Process
After verification of the issue:
- Replacement product may be sent, OR
- Refund may be processed to the original payment method.
Refund processing time: 5–10 business days after approval.
4. Return Shipping
If the return is approved due to our error or damaged goods, return shipping will be arranged by us or reimbursed.
5. Contact for Returns
Customer Support:AP FreshDrop
Email:apfreshdrop@gmail.com
Phone: +917073055653
Website:www.apfreshdrop.com